Support
We typically reply within 1–2 business days.
Include the email address you signed up with so we can find your account quickly.
Common questions
How do I connect my Instagram account?
Open the app → Settings → Connected accounts → Instagram → Connect Instagram. You need an
Instagram professional account (Business or Creator) — converting is free in
Instagram's settings and takes a minute.
Why can't I post to Instagram?
Make sure your Instagram account is connected (see above) and is a professional account.
If the connection expired, the app will ask you to reconnect — it takes one tap.
What do credits cost and how do they work?
Generating an image consumes credits; editing costs less. Your balance is always visible in
the app, and failed generations are refunded automatically.
Can I use the generated images commercially?
Yes — content generated for your brand is yours to use for your business. See our
Terms of Service for details.
Can I use my own AI with Wowly Studios?
Yes. Connect ChatGPT or another compatible AI service to the Wowly Studios MCP server, approve
the permissions you want, and use that AI to work with your brands, content, calendar, assets,
analytics, and publishing workflow. The connected service supplies the AI; Wowly Studios acts
only as the tool and action layer. You can revoke the connection at any time. Start on the
Connections page or follow the ChatGPT setup guide.
How to delete your account and data
- In the app (fastest): Settings → Profile → Delete Account. This permanently deletes your account, brands, generated content, uploaded images, and any Instagram connection.
- By email: send "Delete my data" to hello@wowlystudios.com from your registered email. We complete deletion within 30 days and confirm by reply.
- Instagram connection only: Settings → Connected accounts → Instagram → Disconnect (or remove "Brand Pro 360" from Instagram's Settings → Website permissions → Apps and websites). This immediately revokes our access.
Report a problem
Spotted a bug or something that looks wrong? Email a screenshot and a one-line description to hello@wowlystudios.com — it genuinely helps us fix things fast.